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Fairmont Austin
Job Overview
Reporting to the Cafe Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Ensure the café team is knowledgeable about all coffee offerings
- Supervise the café team in all aspects of the department and ensure service standards are followed
- Maximize revenues by upselling and following budget guidelines
- Handle guest concerns, reacting quickly and professionally
- Balance operational and Colleague needs
- Have full knowledge of all menus and promotions
- Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Job Detail
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Type of CompensationFull Time - Hourly
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ExperienceAt Least 2 Years
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Education RequiredNo Requirements