Café Supervisor

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Fairmont Austin
Job Overview

Reporting to the Cafe Manager, responsibilities and essential job functions include but are not limited to the following:             

  • Consistently offer professional, friendly and engaging service
  • Ensure the café team is knowledgeable about all coffee offerings
  • Supervise the café team in all aspects of the department and ensure service standards are followed
  • Maximize revenues by upselling and following budget guidelines
  • Handle guest concerns, reacting quickly and professionally
  • Balance operational and Colleague needs
  • Have full knowledge of all menus and promotions
  • Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
Job Detail
  • Type of CompensationFull Time - Hourly
  • ExperienceAt Least 2 Years
  • Education RequiredNo Requirements
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