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Fairmont Austin
Job Overview
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
- Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
- Consistently offer professional, friendly and engaging service
- Ensure the timely and efficient transfer of luggage to and from the guest’s room
- To ensure the guest is familiar with their room upon arrival ie. temperature control
- Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards, including all safety policies
- Other duties as assigned
Job Detail
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Type of CompensationFull Time - Hourly
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ExperienceNo Experience Required
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Education RequiredNo Requirements