Banquet Captain

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Fairmont Austin
Job Overview

Reporting to the Banquet Managers, responsibilities and essential job functions include but are not limited to the following:             

  • Consistently offer professional, friendly and engaging service
  • Supervise the Banquet team in all aspects of the department and ensure service standards are followed
  • Assist Banquet Servers in all food and beverage items for assigned banquet/meetings
  • Address guest concerns and react quickly and professionally
  • Train Banquet Colleagues in the absence of a trainer
  • Participate in scheduled departmental meetings
  • Ensure proper staffing and scheduling of all Banquet Colleagues
  • Review banquet event orders to ensure the proper set-ups are in place
  • Have full knowledge of all menu items being served
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
Job Detail
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