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Fairmont Austin
Job Overview
Reporting to the Banquet Managers, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Supervise the Banquet team in all aspects of the department and ensure service standards are followed
- Assist Banquet Servers in all food and beverage items for assigned banquet/meetings
- Address guest concerns and react quickly and professionally
- Train Banquet Colleagues in the absence of a trainer
- Participate in scheduled departmental meetings
- Ensure proper staffing and scheduling of all Banquet Colleagues
- Review banquet event orders to ensure the proper set-ups are in place
- Have full knowledge of all menu items being served
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned